https://outfituniverse.com/
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Outfit Universe

FAQs

faqs 01

Our goal is not just to deliver products, but to create memories and provide you with the best shopping experience.

We’re glad you’re here! Our FAQs page provides answers to common inquiries about our offerings, shipping processes, return policies, and secure payment methods. Should you have any additional questions, please contact our customer service team, and we’ll be happy to help!

 

Shipping Worldwide

Here are some common questions about shipping within the country.

7 Days Return

If you are a domestic customer, we offer a 7-day return policy. To learn more, please visit exchange and return policy.

Security Payment

We ensure secure payments through encrypted transactions and trusted payment gateways to protect your information."

No, you don’t need to worry about color fading issues. Our collection does not have any type of issue, but in rare cases, it may occur. If you do experience this rare case, don’t worry; you can return it to me. If you want to fix it, you should re-shrink it in boiling water.

You should put the suit in water (fresh water) and leave it for 2 hours. After that, dry the suit on a rope, but ensure that the layers do not touch each other.

Yes, you can give your feedback via email. If you want to send an email, visit here.

Yes, you can return or exchange the suit. Please see our return and exchange policy.

If you receive a defective piece, then return it to me. We never want to deliver any type of defective piece to you.

International shipping charges are calculated based on the destination, weight, and size of your package. Exact rates will be shown at checkout.

 

Depending on your country’s regulations, customs duties, taxes, or import fees may be applied. These charges are the responsibility of the customer.

 

Delivery times vary by location. On average, it can take anywhere from 7 to 21 business days. You can track your order using the tracking number provided.

 

If your query is different or more specific regarding international shipping, please feel free to contact us at +92 316 6922379